From early intervention to complex recovery, Cedar provides the people, reach, and expertise to move your accounts forward.














The longer an account remains unpaid, the greater the risk of lost revenue.
Collectability by age of receivable
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Every stage of the receivable lifecycle, supported by the right expertise, strategy, and resources.
Engage customers before balances become harder to recover, using a recovery approach that feels like an extension of your own team.
Bring specialized collection expertise to accounts that need more persistent recovery efforts, while maintaining a professional customer experience.
Outsource collection efforts with predictable, upfront pricing while keeping the full amount recovered.
Put challenging accounts in experienced hands with a performance-based model where you pay only upon successful recovery.
Manage outstanding balances nationwide with experienced recovery teams and strategies built for U.S. markets.
Extend recovery efforts into global markets with local expertise and boots-on-the-ground support where it matters most.
Move complex accounts toward resolution with legal collection expertise and a strategic approach to escalation.
When standard collection efforts need more, Cedar provides specialized services that help locate accounts, uncover recovery opportunities, and support further action.
Support legal action with coordinated case preparation, documentation, and guidance throughout the recovery process.
Locate and verify updated contact information to reconnect with individuals who are difficult to reach.
Use compliant credit reporting to add leverage, encourage resolution, and strengthen overall recovery efforts.
Identify assets and financial information to uncover recovery opportunities and inform the next best course of action.
Recovery is not one-size-fits-all. We tailor the approach to your accounts, your industry, and the relationships behind every balance.
From early intervention to complex recovery, we match the approach to your accounts and goals.
Keep recovery close to your brand or bring in Cedar when accounts need a dedicated recovery team.
Recover across the U.S. or extend efforts globally with local expertise and coverage in 150+ countries.
Experienced professionals bring persistence, judgment, and a human approach to every account they handle.
Clear reporting keeps you informed on account activity, recovery progress, and results without leaving you in the dark.
We pursue payment without losing sight of the customer behind the account or the relationship you’ve built with them.
Compliance is built into how we engage, communicate, document, and pursue every account.
The expertise, reach, reporting, and standards that set Cedar apart.
Every sector runs on different rules, timelines, and customer expectations. Cedar builds recovery programs around the realities of each one, not a generic playbook.
Championing evolving regulations, portfolio performance, risk management, and customer expectations.
Balancing patient care, HIPAA compliance, reimbursement pressures, and complex revenue cycle operations.
Supporting tuition receivables, student accounts, and the financial operations that keep institutions running efficiently.
Managing cash flow, extended payment terms, contract obligations, and long-standing customer relationships.
Operating within strict regulatory frameworks, procurement standards, and public accountability requirements.
Meeting evolving consumer expectations while managing omnichannel operations, payments, and customer retention.
Managing customer accounts, payment obligations, regulatory requirements, and the financial pressures of essential services.
Supporting recurring billing, customer retention, payment challenges, and the complexities of high-volume account portfolios.
Managing rent and payment obligations, property-related receivables, tenant relationships, and long-term financial commitments.
Every account follows a structured recovery process, with strategies and resources adapted to its circumstances — and every step visible to you.
We review account details and compliance requirements, preparing each placement for recovery.
A commercial account in Vietnam had remained unpaid despite an existing repayment arrangement. Cedar’s persistent recovery efforts and strategic negotiation helped secure the full outstanding balance without litigation, preserving the client relationship along the way.
A national lender placed a late-stage portfolio it had all but written off. Branded outreach, compliant escalation, and a dedicated recovery team brought back $2.3M in balances — without a single complaint escalated to a regulator.
A regional hospital network struggled with aging patient balances and strict compliance requirements. Cedar’s HIPAA-trained team resolved 94% of placed accounts through empathetic, patient-first outreach — protecting the network’s standing in its community.
A public university faced thousands of delinquent tuition accounts and limited internal capacity. Flexible payment plans and respectful, student-focused engagement brought more than 12,000 accounts current while preserving alumni relationships.
Hear why organizations continue to trust Cedar with their most important revenue challenges.
Google Reviews
“Professional, respectful, and effective – they recovered what we were owed without a single customer complaint.”
VP Finance, Commercial Services
BBB Reviews
“Cedar’s team treated our customers with dignity through the whole process. That mattered to us as much as the results.”
Director of Revenue Cycle
Google Reviews
“Responsive, transparent, and easy to work with from day one. Exactly the partner we needed.”
Controller, Healthcare Network
Google Reviews
“They recovered on a portfolio we had already written off. The reporting alone changed how we forecast recovery.”
Head of Collections, National Lender
BBB Reviews
“Students were treated with real empathy, and thousands of accounts came current. That balance is rare.”
Bursar, Public University
Google Reviews
“International placements that other agencies would not touch. Cedar had people on the ground and got it done.”
CFO, Logistics Group
From early intervention to complex recovery — the people, reach, and expertise to move your accounts forward.